Service Rates
My rate is $65 an hour for in-your-home service, and $50 an hour if you bring it to me during regular business hours.* There is no travel charge within 15 miles of my home (Madison, CT).Phone support is available at $30 per incident for up to 30 minutes.
Fees are charged in 1/2 hour increments with a 1-hour minimum.
There is a $65 travel fee for visits more than 20 miles from Madison.
*If you bring your computer to me, I will charge you a $30 diagnostic fee, and will spend up to 30 minutes examination time. If it is a hardware problem, I will recommend a repair service, but if it’s a software problem and I can fix it, I will apply the diagnostic fee to your repair charge. Also, when possible, I make emergency calls before/after hours (before 9 am and after 7 pm), and my on site fee will be $80 an hour.
I take cash, checks and can be paid via paypal.